Case study

ITF: Building a global digital network for transport workers

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The International Transport Workers’ Federation (ITF) is the world’s leading authority advocating for the rights and wellbeing of transport workers. With a mission to inform, protect, and empower, the ITF brings together over 700 trade unions to serve 19.7 million transport workers worldwide.

To amplify its global reach and impact, ITF partnered with us to create a modern network of websites and information hubs. These digital platforms provide timely, multilingual, and highly accessible resources to seafarers, staff, and union members, tailored to their unique needs and challenges.

Country:: UK / Global
Industry:: Transport / Union Advocacy
Our service:: Holycode product development
Client since:: 2018

Visit ITF

5 platforms built for global audiences

8 languages supported

19.7M+ transport workers reached

Challenge

ITF faced the challenge of uniting a highly diverse and global user base with accessible, reliable, and multilingual digital tools. With an outdated website infrastructure and scattered resources, they needed a unified platform ecosystem that would deliver real-time updates, educational content, and emergency support – tailored to the needs of transport workers across all continents and sectors.

Solution

We worked with ITF to design and develop a network of custom Drupal-based platforms including the ITF Global website, ITF Seafarers, ITF Seafarers’ Trust, ITF Unity intranet, and ITF ShipBeSure. Our collaborative product discovery phase led to scalable solutions such as multilingual support, advanced filtering systems, tailored campaign tools, and flexible content architecture. From UX prototyping to SEO and responsive UI, each platform was built for performance, clarity, and accessibility.

Impact

The ITF’s digital presence now serves as a powerful, multilingual hub for 19.7 million transport workers globally. From accessing vital seafarer welfare information to navigating safe recruitment and receiving real-time alerts, users now benefit from intuitive interfaces, smart filters, and customised newsletters. With ongoing support and continuous enhancement, ITF is empowered to lead advocacy efforts and deliver digital-first services for workers around the world – anytime, anywhere.

success stories